Our Blog

If you upgraded to the iPhone 3G via Carphone Warehouse (or possibly an O2 store I suppose) check your O2 online billing to see what tariff they put you on.

I upgraded from the £35 iPhone tariff to the £45 tariff at the same time as buying the iPhone 3G, and the numpty at Carphone Warehouse moved me to a £45 tariff indeed giving the correct number of free minutes (1200), but it was not an iPhone tariff. I only noticed when I tried to access my Visual Voicemail today at it refused to work, instead insisting on calling 901 the old fashioned way. When I couldn’t get it to work I figured something was up and checked my tariff via the O2 website and noticed it said “Online 45″, not “iPhone 45″.

A quick call to O2 confirmed it. I was on the wrong tariff which meant I was only getting 500 texts instead of 1000 txts but more importantly, no inclusive data. O2 tell me that the excess data charges will automatically be credited off my bill but I’ve heard that line before! I’ll have to check it carefully next month.

Filed under: Gadgets
No Comments »